Crown Education Consultancy ("we","us","our") is committed to handling personal information with care, integrity and transparency. This policy explains how we collect, use and protect your data in line with UK GDPR and the Data Protection Act 2018.
Who We Are
Crown Education Consultancy provides advisory, training, and school improvement services.
The Information We Collect
We may collect:
Your name
Your email address
Your telephone number
Your job title or organisation
Any information you include when contacting us
Information submitted through our website, digital business card, or enquiry forms
We do not intentionally collect special category data unless you choose to provice it.
How We Collect Your Information
We may collect information when you:
Contact us via email or website forms
Use our digital business card
Register for consultancy, training, or events
Engage with us on social media
Work with us as a client or partner
How We Use Your Information
We use your information to:
Respond to enquiries
Provide consultancy services
Manage client relationships and contracts
Send information you have requested
Maintain accurate business and financial records
Improve our services and communication
Our lawful bases for processing are legitimate interests and contract.
How We Store and Protect Your Data
We do not sell or share your data for marketing.
We may share data with:
Service providers who support our operations (e.g. email, cloud storage)
Professional advisors (e.g. accountants)
Legal or regulatory bodes where required
All third-part processors are GDPR-compliant.
How Long We Keep Your Information
We keep your information only for as long as necessary:
Enquiry information: upto 12 months
Client information: upto 6 years
You may request deletion at any time.
Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent (where applicable)
Contact us to exercise these rights.
Cookies and Website Analytics
We do not currently use cookies or analytics tools on our website.
Contact
For any privacy-related questions or requests, contact:
How to Complain
If you are unhappy with how we handle your data, you can contact the Information Commissioner's Office (ICO):